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Troubleshooting Steps

Problem : Printer / Device Not Printing

This is very common problem with many devices and its very easy to resolve by following few steps. First of all You need to ensure that your have connected the printer with your network or desktop or laptop. Now follow below mentioned steps to fix your problem “Printer not Processing Printing Commands” –

1. Make sure the printer is turned on and connected to wireless network or with cable
2. Unplug the printer cable from desktop or LAN cable, now restart the printer/device.
3. Not printing problem mostly comes when printer driver not installed properly.
4. Uninstall the installed printer driver and install the new printer driver by visiting the official website.
5. now connect the printer to network or LAN cable
6. It will work properly.
7. If still not printing, then check the printer if any error occurs on printer display like “Paper Jam”
8. Another error can be related to ink cartridge, re-insert the ink cartridges again if required
9. still getting error, contact to our support to fix your issue in less time, we are available 24/7.

Printer Connectivity Problems

If you have tried the test page and it has printed out fine, but are still having issues you could be dealing with a connection issue. Printers can be connected locally or through a network. Local printers are typically connected by a USB while printers use a parallel cable. If you are using a USB, ensure that the USB cable is connected to both the printer and the computer. Try changing the USB cable if you have another one handy, or use a different USB port if available. If the connection is still not working, then the USB or printer drive could possibly be corrupted. A corrupted USB is a software issue.

Parallel cables are hardly used anymore, but if you are using one then ensure that the cables are connected firmly to both the printer and computer. Unlike USB, the parallel cable either works or does not work.

Troubleshooting printers that are part of a network are more difficult. If you do not have experience with printers or computers, it is advisable to contact a specialist to assist you. If multiple computers / printers are affected, make sure that the connection is properly established. The issues could stem from the router / switch, the wrong IP address, or a misconfiguration. For one of these issues, contact your local IT specialist.

If only one computer is giving you a problem, it is possible that the printer is misconfigured with the computer. You can try to reconfigure it, but if that does not work then the issue may be more complex. Again, an IT specialist would be able to help you!

Spooler” Error Message

Software known as a “spooler” keeps print jobs on the computer’s hard drive or memory. This storage is usually only brief. The project will no longer be saved on the computer after the printing is complete. However, there can be a spooler issue if you have been waiting a long time for things to print. Restarting the computer and the spooler software is the simplest way to reset the spooler.

Printing Only half a Page

If only half the page is printing out, many things could be wrong. Unplug the printer, turn off the computer and restart both devices. Once everything is back up and running again, run a self-test page. If the self-test page doesn’t print normally, there may be additional error lights on the printer. You can search the web for what the lights mean and go from there. The problem could be concerning the printer or the toner or drum unit. The error message should explain what the problem is, but if it doesn’t you can always search for the error message online to get an in-depth explanation.

Pixelated Photos

If printing photos are one of the main reasons you use a printer, then nothing is worse than blurry or pixelated images. Printing out photos can be tricky, though, because how they appear on the screen is not how they are going to look once you print them out. This occurs because of resolution. The resolution of a printed photo is a lot higher than the resolution of a computer screen. It is important to note that photos that are already blurry or don’t have the correct resolution, will not print out nicely. While it is important to make sure you have a printer that is capable of printing quality photos, if the photos are already blurry there is no way to fix that from the printer.